Dear SSIS Parents,
We have recognized that our cashiering system is experiencing some issues with transferring data from us, The Caterers, to SSIS’s PowerSchool system.
I would like to personally reassure you that the records of your child’s lunch balance data are safe and accurate. We are currently working diligently to resolve the transfer protocols so that the balance will be reflected correctly in PowerSchool. Our developers have assured us that this issue should be resolved by early next week.
We’d like to apologize for any inconvenience this has caused you. Should you wish to see a transaction report for your child’s lunch balance, or if you have any other concerns, please contact our head cashier (email@example.com) and, please, copy me on any communications (stephen.kerslake@thecaterers.
Once again, I apologize for the inconvenience that this has caused.
Chief Executive Officer, The Caterers